Driver guide: your loads on your phone

Log in

1. Your company gives you an email and a temporary password. Open fleetdeskpro.com in your phone's browser, or open the FleetDesk Pro app.
2. Log in. You go straight to My loads.
3. Change your password: tap Account at the top, then Change password. Use at least 8 characters.

My loads

The home screen shows your active loads. Each card shows the load number, whether it is Planned or Dispatched, the pickup and delivery places, the dates and the miles. Under it, Recently delivered shows your last finished loads.

If you see No active loads, dispatch hasn't assigned you one yet. It shows up here as soon as they do. You only ever see your own loads. You never see rates, pay or other drivers.

The first card on the screen is the Voice assistant (see the next guide).

Open a load

Tap a load to see:

• The pickup and delivery places and dates, each with an Open in Maps link to open your map app.
• The miles, your truck, the broker's reference number, and the broker's name and phone number. Tap the phone number to call.
• A big button to move the load forward, and a place to upload photos.

Start the trip and mark delivered

1. When you're ready to roll, open the load and tap Start trip. The load changes from Planned to Dispatched.
2. After you unload, tap Mark delivered. The load changes from Dispatched to Delivered, and dispatch is told.

Upload your BOL or POD

1. Open the load and find Upload BOL / POD photo.
2. Under What is it? choose BOL (bill of lading), POD (proof of delivery) or Other. POD is already chosen for you.
3. Tap the file box. Your phone opens the camera. Take a clear, flat photo with the whole page in the picture. You can also choose a photo or PDF you already have. In the FleetDesk Pro app there is a Take photo with camera button.
4. Tap Upload. You'll see Uploaded. Dispatch can see it now.

The file shows under Files on this load. Your office is told the POD is in, so they can bill the broker faster.