Voice assistant (use only while parked)
Ask about your next stop or hours, or say "start trip" or "mark delivered". Parked only.
Safety first
The assistant is for driver logins only. Owners, dispatchers and accountants don't see it.
Start a voice session
- On your home screen tap Voice assistant.
- Read the safety note and tick I am parked and it is safe to use my phone. You can also tick the box to pause automatically if your phone reports movement. That asks for your location and is best effort only.
- Tap Start voice session. Allow the microphone if your phone asks.
- Say your question. The assistant answers on the screen and out loud if your phone supports it.
- Tap End session when you're done. A session also ends by itself after 5 minutes without a command.
Prefer to type? Use the box Or type a question (while parked) and tap Ask. Typing always works, even if voice doesn't.
What you can say
| Say something like | What you get |
|---|---|
| "What is my next stop?" | Your next pickup or delivery place and the date on file. |
| "What is the status of my load?" | Which of your loads are Planned or Dispatched. |
| "How many hours do I have left?" | Your drive, shift and cycle time left from the last ELD sync, with the time of that sync. |
| "Start trip" or "I'm rolling" | Offers to set your load to Dispatched. You must say yes to confirm. |
| "Mark load delivered" | Offers to set your load to Delivered. You must say yes to confirm. |
If you have more than one active load, say the load number, for example mark load L101 delivered.
When it asks you to confirm, say yes or tap Yes, confirm. Say no or tap No, cancel to stop. A confirmation runs out after 90 seconds.
What it cannot do
- It can't change your hours of service or logs. Use your ELD.
- It can't give directions, routes or ETAs. Use your navigation app and dispatch.
- It won't tell you rates or pay, and it never talks about other drivers or their loads.
- Hours are the last sync from your ELD provider, not live. If the sync is old it tells you to check your ELD. If your company hasn't connected an ELD, it says no hours are available.
- It only listens while the page is open and your screen is on. It is not an always-on listener.
How it works on your phone
Your phone's browser turns your speech into text. That's done by your phone maker's speech service, which may send audio to them. FleetDesk only receives the text and doesn't store it. At the bottom of the page, What works on this phone shows a checklist: secure connection, speech input, spoken replies, location and typing. If speech input says no, use typing.
Voice won't hear you? In your phone's Settings, allow Microphone and Speech Recognition for FleetDesk Pro (or for your browser, if you're not using the app).