The iPhone and Android app

What the app is

The FleetDesk Pro app is the same FleetDesk Pro you use on the web, inside an iPhone or Android app. Everything you change in one place shows up in the other right away. Look for FleetDesk Pro in the App Store (iPhone) or Google Play (Android). You can also use fleetdeskpro.com in your phone's browser.

• Sign up or log in. Create your account in the app or on the website. Dispatchers, accountants and drivers log in with what the owner gave them.
• Delete my account is on the My Account page, in the app and on the web.
• No prices or checkout in the app. Billing is on fleetdeskpro.com. The Billing page in the app just says Account status.
• Same role rules. A driver login opens straight to My loads.

Camera

On every page that takes a photo (rate con and BOL scans, fuel and expense receipts, file uploads, driver BOL / POD upload) the app adds a Take photo with camera button. Tap it, take the photo, and you'll see Photo ready. Then tap the page's normal button to continue, such as Read with AI or Upload. If it says camera access is off, allow Camera for FleetDesk Pro in your phone's Settings.

Notifications

• Office assistant alerts. When a daily check finds new overdue invoices, missing PODs or expiring paperwork, you get one notification that summarises them.
• New load assigned goes to the driver when you assign them a load.
• Allow Notifications for FleetDesk Pro in your phone's Settings. If you don't get any, allow it and then log out and back in.

Notifications are off until FleetDesk's push service is set up for your account.

Voice assistant on the phone

Drivers can use the voice assistant in the app. It uses your phone's own speech recognition. Allow Microphone and Speech Recognition when asked. Use it only while parked. See the Voice assistant guide.

No signal

FleetDesk needs the internet. With no signal the app shows a friendly You're offline page with a Try again button instead of a blank screen. Photos you take after you reconnect upload normally.